Legal Policies

Terms of Service

GoLiveGram (the "Platform") is owned and operated by Futurelink Technologies ("the Company," "we," "us," or "our"). By accessing, browsing, or using the Platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service ("Terms") and our Privacy Policy.

We reserve the right to modify these Terms at any time. Your continued use of the Platform following the posting of changes constitutes your acceptance of such changes. If you do not agree to these Terms, you must immediately cease all use of the Platform.

Eligibility

Acceptable Use

You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Harass, threaten, defame, or abuse other users
• Upload malicious code, viruses, or harmful content
• Engage in fraud, scams, or deceptive practices
• Spam or send unsolicited content
• Share explicit, violent, or hateful content
• Impersonate other individuals or entities
• Attempt to gain unauthorized access to the Service

Intellectual Property Rights

All content on Golivegram, including logos, designs, and code, is the property of Golivegram or our licensors. You may not reproduce, modify, or distribute any content without written permission. User-generated content remains your property, but you grant Golivegram a worldwide, royalty-free license to use, display, and distribute your content on the platform.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GOLIVEGRAM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. GOLIVEGRAM DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

Termination

We reserve the right to terminate or suspend your account at any time for violation of these Terms or other violations of our policies. Upon termination, your right to use the Service will immediately cease.

Changes to Terms

Golivegram may modify these Terms at any time. Your continued use of the Service constitutes acceptance of the updated Terms. We recommend reviewing these Terms periodically.

Privacy & Data Protection

Golivegram is committed to protecting your privacy and ensuring data security. This Privacy Policy explains how we collect, use, store, and protect your personal information.

Data Collection

We collect the following information:

• Account Information: Name, email, phone number, profile picture, and account credentials
• Payment Information: Credit card details (processed securely by third-party providers)
• Tech Data: IP addresses, device information, browser type, and usage analytics
• Content: Videos, streams, messages, and comments you create or share
• Location Data: Approximate location based on IP address (can be disabled)

Data Usage

We use your data to:

• Provide and improve the Service
• Process payments and prevent fraud
• Personalize content recommendations
• Communicate important updates
• Comply with legal obligations
• Enforce our Terms and policies

Data Security

We implement industry-standard encryption (SSL/TLS) and security measures to protect your data. However, no online service is completely secure. We cannot guarantee absolute security against all threats.

Third-Party Sharing

We do not sell your personal data. We may share data with trusted partners for analytics, payment processing, and legal compliance. All third parties are bound by confidentiality agreements.

Cookies & Tracking

Golivegram uses cookies and similar tracking technologies for analytics, user preferences, and security. You can manage cookie preferences in your browser settings.

Community Guidelines

Golivegram is a global community of creators and viewers. To maintain a safe and respectful environment, all users must follow these guidelines.

Prohibited Content

• Violence & Harm: Content promoting violence, self-harm, or suicide
• Hate Speech: Content targeting individuals or groups based on protected characteristics
• Explicit Content: Nudity, sexually explicit material, or sexual abuse content
• Dangerous Activities: Content encouraging dangerous stunts or illegal activities
• Harassment & Bullying: Targeted attacks, doxxing, or coordinated harassment
• Misinformation: False or misleading health, election, or safety information
• Abuse: Child exploitation, human trafficking, or abuse content

Respectful Interaction

We encourage:

• Respectful comments and constructive criticism
• Reporting violations instead of engaging in harassment
• Respecting intellectual property and creator rights
• Authentic interactions without spam or manipulation

Reporting & Enforcement

We review reports within 24-48 hours. Violations may result in content removal, account suspension, or permanent ban.

Live Streaming Policy

IMPORTANT DISCLAIMER: Golivegram is a platform provider. We are not responsible for user-generated live streams, viewer interactions, or content accuracy. Users stream at their own risk and are solely responsible for their content and conduct during streams.

Stream Quality Standards

• Streams must not contain prohibited content as per Community Guidelines
• Audio and video must be clear and understandable
• Minimum 20-minute content limit for monetized streams
• No scheduling streams with misleading titles or thumbnails

Streamer Responsibilities

Creators agree to:

• Comply with all applicable local, state, and national laws
• Obtain necessary permits/licenses for streams (e.g., events, music rights)
• Not broadcast content involving minors without proper consent
• Clearly disclose sponsorships and endorsements
• Not stream from locations with reasonable expectation of privacy
• Maintain appropriate behavior and language standards

Viewer Safety

Streamers must manage their chat to prevent harassment and abuse. Repeated chat violations may result in stream restrictions or account termination.

Real-Time Limitation of Monitoring

Golivegram does not review or monitor live streams in real time and cannot guarantee immediate intervention during live broadcasts. Users are solely responsible for the content they stream. The platform may take action, including suspension, termination, or reporting to law enforcement authorities, after becoming aware of violations.

Platform Limitations

Golivegram does not assume liability for viewer interactions, financial transactions, or disputes arising from streams. Golivegram may use automated and human moderation systems, but does not guarantee real-time detection or intervention. See our Limitation of Liability clause for details.

Monetization Policy

Important: Earnings are not guaranteed. Your income is contingent on viewer engagement, which is uncertain and variable. Golivegram is not an employer and provides no employment benefits or guarantees.

Eligibility Requirements

• Minimum 18 years old
• Account active for at least 30 days
• Minimum 5,000 followers (or as updated by Golivegram)
• Verified identity and tax information
• Compliance with all Terms and policies

Revenue Streams

• Viewer Gifts: Viewers purchase virtual gifts; creator receives 30-50% share
• Ad Revenue: Ads displayed during streams; creator receives calculated share
• Subscriptions: Viewers can subscribe for exclusive content; creator receives 70% share
• Sponsored Content: Direct brand partnerships (must comply with FTC/disclosure rules)

Payment Terms

• A minimum payout threshold and a defined settlement cycle apply; exact threshold amounts and settlement timelines are published in-app and set out in our Payout Terms
• Approved payouts are released within 5–10 business days after the applicable settlement cycle, subject to internal review and a holding/clearance period for chargeback and fraud checks
• Golivegram deducts applicable taxes as per local law
• Users responsible for their own tax filing

Content Monetization Rules

To monetize, your content must:

• Follow all Community Guidelines
• Not contain copyrighted music without rights
• Not promote illegal products or services
• Include appropriate warnings for dangerous content
• Not engage in fraud or misleading practices

Account Suspension for Violations

Earnings will be forfeited if you violate monetization policies. Golivegram reserves the right to suspend monetization or withhold payments for policy violations.

Data Deletion Policy

Users can request deletion of their personal data at any time through their account settings or by contacting our support team.

How to Request Deletion

1. Log into your Golivegram account
2. Navigate to Settings → Privacy → Request Data Deletion
3. Enter your password for confirmation
4. Confirmation email will be sent; click the link to finalize
5. Your data will be deleted within 30 days

What Gets Deleted

• Account information (name, email, phone, profile data)
• Payment and transaction history
• Chat messages and personal communications
• Location data and device information

What Is NOT Deleted

• Your published content (videos, streams, posts) - can be removed separately
• Legal records required for tax or compliance purposes
• Content that may be evidence of violations
• Anonymized analytics data

Exceptions

If you have pending payments or ongoing legal matters, data deletion may be delayed until resolution.

Data Retention Policy

We retain your data only as long as necessary to provide our Service and comply with legal requirements.

Retention Periods

• Account Data: Retained until account deletion; 90 days after deletion
• Transaction Records: 7 years (for tax/regulatory compliance)
• Communications: 2 years after creation
• Analytics Data: 24 months (anonymized after 12 months)
• Abuse Reports: 2 years for investigation purposes
• Device Information: 12 months

Backup & Recovery

Even after deletion, data may exist in backup systems for up to 90 days for disaster recovery purposes.

Advertising Policy

Golivegram allows advertising on the platform. All ads must comply with applicable laws and ethical standards.

Prohibited Ads

• Misleading or fraudulent advertisements
• Ads for illegal products or services
• Predatory lending or financial scams
• Discriminatory content or hate speech
• Explicit or adult content ads
• Gambling or unregulated casino promotions
• Unproven health or medical claims

Creator Responsibility

If you promote or sponsor products, you must clearly disclose paid partnerships using #ad or #sponsored tags. Failure to disclose may result in monetization suspension.

User Opt-Out

Users can customize ad preferences and opt out of personalized ads in Settings → Privacy → Ad Preferences.

Law Enforcement & Legal Requests

Golivegram complies with valid legal requests from authorized law enforcement agencies and government entities.

How We Handle Requests

• Requests must come from authorized government bodies with proper legal documentation
• We verify the legitimacy of all requests
• We disclose the minimum data required by law
• We notify users of legal requests when legally permissible
• We maintain records of all requests for transparency

Types of Requests We Honor

• Subpoenas: Valid legal orders requiring data disclosure
• Search Warrants: Court-authorized investigations
• Emergency Requests: Life-threatening situations
• Preservation Notices: Temporary data preservation for investigations

User Privacy Protection

We challenge improper requests and minimize data disclosure. Users can seek legal counsel to contest requests.

Account Ban & Suspension Policy

Golivegram enforces strict policies against violations. Violations may result in temporary suspension or permanent ban.

Suspension Levels

• Warning: First minor violation; no access restrictions
• Temporary Suspension (7-30 days): Cannot stream or comment
• Extended Suspension (30-90 days): Severe violations
• Permanent Ban: Repeated violations or serious offenses

Reasons for Suspension/Ban

• Violating Community Guidelines
• Harassment or abuse of other users
• Spreading misinformation or scams
• Intellectual property violations
• Illegal activity or content
• Using multiple accounts to evade bans
• Bot activity or artificial engagement

Appeal Process

1. You will receive a notification of suspension with the reason
2. Within 7 days, submit an appeal through Settings → Account → Appeal Ban
3. Provide explanation and supporting evidence
4. Our team reviews within 5-7 business days
5. You will receive a decision via email

Permanent Ban Policy

Permanent bans are final. All earnings, content, and account data will be forfeited. Attempting to create new accounts after permanent ban violates these Terms and may result in legal action.

Automated AI Moderation & Moderation Policy

Golivegram uses a combination of AI algorithms and human moderation to detect and remove prohibited content.

How AI Moderation Works

• Content Scanning: AI scans videos, images, and text for prohibited content
• Pattern Detection: AI identifies coordinated harassment or spam campaigns
• Hashing Technology: Known illegal content is identified and removed
• User Reports: Flagged content is reviewed by human moderators

Moderation Review Process

1. Content is flagged by AI or users
2. Human moderators review within 24-48 hours
3. Decision: Remove, Demonetize, Warn, or Approve
4. Creator is notified of actions and reasons
5. Appeal available within 7 days

AI Limitations & Transparency

AI moderation is not perfect. False positives and false negatives may occur. We continuously train our systems to improve accuracy. All automated decisions can be appealed for human review.

Crisis & Self-Harm Prevention Policy

CRITICAL SAFETY ISSUE: If you are experiencing suicidal thoughts or self-harm urges, please reach out immediately to a mental health professional or crisis helpline.

What We Endeavor to Do

• Remove content promoting or encouraging self-harm, suicide, or eating disorders when reported
• Provide resources and helpline numbers to at-risk users
• Use automated systems and human review to detect extreme crisis situations
• May contact emergency services for imminent threats to life, but cannot guarantee detection or response
• Temporarily restrict accounts showing concerning patterns

Important: While we make good-faith efforts to protect user safety, we cannot guarantee real-time monitoring of all streams or immediate intervention. The scale and real-time nature of live streaming makes comprehensive monitoring impossible. See our Safe Harbor protections above for details.

Self-Harm Content Policy

Content depicting, promoting, or instructing self-harm is strictly prohibited. This includes:

• Cutting or self-injury tutorials or glorification
• Suicide methods or encouragement
• Pro-anorexia or eating disorder content
• Drug abuse tutorials or promotion
• Dangerous challenges (choking, suffocation, etc.)

Crisis Support Resources

If you or someone you know is in crisis, please contact:

• India: AASRA (9820466726), iCall (9152987821)
• US: 988 Suicide & Crisis Lifeline
• UK: Samaritans (116 123)
• Global: findahelpline.com

What Creators Should Know

If you stream content related to mental health or crisis topics, include trigger warnings and provide helpline information. Glorification of self-harm will result in immediate removal and account review.

Safe Harbor & Intermediary Status

Golivegram operates as a neutral intermediary platform. We do not create, edit, curate, or endorse user-generated content. Users are solely responsible for their uploads and activities.

Safe Harbor Protections

Under Section 79 of the Information Technology Act, 2000 (India) and similar laws in other jurisdictions, intermediaries that follow proper procedures are not liable for user-generated content. Golivegram operates under these protections by:

• Implementing transparent community guidelines
• Promptly removing reported illegal content
• Maintaining complaint resolution mechanisms
• Preserving user data for law enforcement
• Not editing or altering user content

Acting Upon Notice

Golivegram acts upon actual knowledge of unlawful content upon receiving valid legal notice or user report and takes appropriate action in compliance with applicable laws. We actively respond to complaints through our grievance redressal system and promptly investigate and remove content that violates laws or our policies.

No General Monitoring Obligation

Golivegram does not have any obligation to proactively monitor, screen, or pre-approve user-generated content on the platform. Due to the real-time and large-scale nature of user activity, Golivegram cannot guarantee the immediate detection or prevention of unlawful or harmful content. Action is taken only upon obtaining actual knowledge through valid legal notice or user reporting mechanisms.

Liability Disclaimers: For complete details on Golivegram's liability limitations, please refer to the comprehensive Limitation of Liability and Disclaimer of Warranties clauses in our Terms & Conditions section above.

Complaint Redressal

For complaints regarding user content, contact our designated Grievance Officer at legal@golivegram.com

Creator Earnings & Revenue Terms

Important: Earnings are not guaranteed. Your income is contingent on viewer engagement, which is variable and uncertain. Golivegram is not an employer and provides no employment benefits or guarantees.

Creator Status

Creators are independent contractors, not employees of Golivegram. You:

• Are responsible for your own taxes and withholdings
• Receive no employment benefits (health, retirement, etc.)
• Can be removed from the program at any time
• Have no guaranteed minimum earnings
• Must comply with all applicable laws and regulations

Non-Guaranteed Earnings Agreement

By participating in Golivegram's monetization program, you acknowledge and agree that:

• Your earnings depend solely on viewer engagement and discretionary spending
• Golivegram does not guarantee any minimum earnings or income
• Earnings may fluctuate or become zero at any time
• Viewer behavior, platform algorithm changes, and seasonal trends affect earnings
• Golivegram is not obligated to provide consistent opportunities

Tax Responsibility

Creators are responsible for:

• Calculating and filing applicable taxes
• Understanding their tax obligations in their jurisdiction
• Providing accurate tax information for withholding
• Paying self-employment taxes where applicable

Payment Hold Policy

Golivegram may hold or forfeit earnings if:

• You violate Terms or Community Guidelines
• We detect fraudulent activity or manipulation
• You have pending legal or regulatory issues
• Your account is under investigation
• You request withdrawal after account termination

International Users & Regional Compliance

Golivegram operates globally and complies with regulations in major jurisdictions. Regional policies may vary.

GDPR Compliance (EU Users)

• Right to access your personal data
• Right to correction of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

CCPA Compliance (California Users)

• Right to know what data we collect
• Right to delete your data
• Right to opt-out of data sales
• Right to non-discrimination for exercising rights

India Users & IT Act Compliance

• All Terms are subject to Indian law
• We comply with Information Technology Act, 2000
• Data is stored in compliance with RBI guidelines
• Grievance redressal available (see below)

Age Restrictions by Country

• India, US, UK, EU: Minimum 18 years old
• Users under 18: Parental consent required
• Monetization: Exclusively for users 18+

Grievance Redressal & Complaint Mechanism

For users in India and other jurisdictions, Golivegram has appointed a Grievance Officer to handle complaints about content, conduct, and policy violations. See details below.

Grievance Officer Details

Name: Grievance Redressal Officer
Email: grievance@golivegram.com
Response Time: Within 24 hours
Resolution Time: 5-10 business days

How to File a Complaint

1. Visit your account Settings → Report an Issue
2. Select complaint category (Content, Conduct, Payment, Privacy, etc.)
3. Provide detailed description and evidence
4. Submit your complaint
5. Track status via email

Complaint Categories

• Content Violations: Illegal or prohibited content
• Harassment/Abuse: Targeted abuse or harassment
• Intellectual Property: Copyright/trademark violations
• Payment Issues: Incorrect payments or non-payment
• Privacy Violations: Unauthorized data use
• Ban Appeals: Account suspension or ban

Escalation Process

If unsatisfied with Golivegram's decision:

1. Request escalation to senior management within 5 days
2. Senior review within 10 business days
3. Final decision communicated via email
4. Legal remedies available if needed

Dispute & Jurisdiction

These Terms are governed by the laws of India. Any legal disputes arising from these Terms shall be subject to the exclusive jurisdiction of courts in Delhi, India. International users agree to submit to Indian jurisdiction for matters related to these Terms.

Final Legal Declaration

By accessing or using Golivegram, you confirm that you have read, understood, and agree to all terms, policies, and disclaimers outlined in this Legal section. Your continued use constitutes acceptance of all terms and conditions. If you do not agree, discontinue use immediately.

Acknowledgment of Risks

You acknowledge and accept the following risks in using Golivegram:

• User interactions and disputes are your responsibility
• Financial transactions with viewers carry inherent risk
• Cybersecurity risks and potential breaches despite our safeguards
• Content removal and account suspension without refund
• Monetary loss from forfeited earnings
• Reputational damage from user-generated content or interactions

Non-Liability Statement

TO THE FULLEST EXTENT PERMITTED BY LAW, GOLIVEGRAM AND ITS PARENT, SUBSIDIARY, AFFILIATED COMPANIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF GOLIVEGRAM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Entire Agreement

These Terms constitute the entire agreement between you and Golivegram regarding the Service and supersede all prior negotiations, representations, and agreements.

Severability

If any provision of these Terms is found to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and all other provisions shall remain in effect.

Last Updated: April 2026
Effective Date: April 2026