1. Digital Products Only

GoLiveGram provides digital products and services only. No physical products are shipped.

2. Digital Activation

All purchases including verified badges, premium memberships, creator subscriptions, Gold Talent, Star Talent, and other digital features are activated digitally within the GoLiveGram platform.

3. Delivery Timelines

Most services are activated instantly after successful payment confirmation. In some cases, activation may take up to 24–48 hours for verification or manual review purposes.

4. Account Accuracy

Users are responsible for providing accurate account information during purchase. GoLiveGram is not responsible for delays caused by incorrect account details or technical issues beyond reasonable control.

5. What You Receive

Every purchase on GoLiveGram is a digital entitlement attached to your account rather than a file you download. A verified badge appears against your profile, boost credits are added to your in-app wallet, talent tiers change your creator settings, and coins are credited to your coin balance.

Because entitlements are tied to the account that paid, they cannot be transferred to another account, resold, or gifted. Make sure you are signed in to the correct account before paying — a purchase made while signed in to the wrong profile is delivered to that profile.

6. If a Payment Succeeds but Nothing Is Delivered

Activation normally completes within seconds of the payment confirmation reaching us. If your payment was debited and the entitlement has not appeared after a short wait, first close and reopen the app so it fetches your account state again.

If it is still missing, write to support@golivegram.com with the date, the amount, the payment method, and the reference shown by your bank or UPI app. That reference is what lets us locate the transaction and apply the entitlement manually.

A failed payment is different from a missing delivery. Where a payment does not complete, no entitlement is created and no amount is captured; if your bank shows a temporary hold, it is released by the bank under its normal timelines.

7. Regional Availability and Pricing

GoLiveGram is operated from India and prices are shown and charged in Indian Rupees. If you pay with a card or account denominated in another currency, your bank performs the conversion and may add its own charges, which are outside our control.

All digital entitlements are delivered within the app and are available wherever the app itself is available. There are no shipping charges, delivery addresses, customs duties or physical consignments involved at any point.

8. Contact Us

If you have questions about this Shipping & Delivery Policy, please contact us at support@golivegram.com.

This policy is published by Futurelink Technologies (operating GoLiveGram).